In setting up your business, it is important to take note of what skills you would require to run your business. There is the pre and post process:
- Pre: In the initial setup, to select the right people with the right skill sets for the tasks.
- Post: As your business matures, to train existing people to develop their capacity, and to hire new people with new skills as your business expands.
There should be no short changing when it comes to training and ensuring that people are equipped with the right skills. The Prophet PBUH said:
“God loves a servant who when performing a task does so skillfully.” [Al-Bayhaqi]
And for the leader who facilitates his team with the right skills to do the tasks skillfully and therefore making it easier for them in their daily work, they are rewarded not just in terms of a smoother business, but amongst the many other rewards their very act of mercy as well:
“Those who show mercy have God’s mercy shown to them. Have mercy on those here on earth, and the One there in Heaven will have mercy on you.” [Imam Ahmad]
So seek to train, be trained and facilitate training. It’s a win-win for all.